A sewage emergency is one of the most unpleasant and potentially hazardous situations a property owner can face. When foul water drainage fails — due to a blockage, pipe collapse, or pump failure — raw sewage can back up through toilets, sinks, and floor drains into your living or working space. Sewage contains harmful bacteria, viruses, and parasites that pose serious health risks, making professional cleanup essential. Our sewage emergency response teams operate around the clock and carry specialist equipment including protective gear, industrial extraction units, sanitisation equipment, and high-pressure jetting systems. We contain and remove sewage safely, clear the underlying drainage failure, and sanitise affected areas to a safe standard. Where the sewage backup is caused by a structural failure such as a collapsed pipe or broken pump, we carry emergency repair materials to restore function. We also coordinate with United Utilities if the issue originates in the public sewer network. Sewage emergencies require fast action — every hour of delay increases contamination, property damage, and health risks.
Call our 24/7 emergency line. Sewage emergencies receive the highest priority. We dispatch an engineer immediately with full containment and clearing equipment.
On arrival, we don protective equipment, isolate the sewage source where possible, and begin extracting standing sewage using industrial-grade pumping equipment.
We identify and resolve the cause of the backup — clearing blockages with jetting equipment, making emergency pipe repairs, or addressing pump failures to restore normal drainage flow.
Affected areas are cleaned and sanitised to reduce health risks. We advise on further deep cleaning if needed, provide a report for your insurer, and recommend measures to prevent recurrence.
Sewage emergency callouts in the Manchester area typically cost between £180 and £400 depending on the extent of contamination and the drainage work required. This includes containment, clearance, and basic sanitisation. We confirm costs as quickly as possible once the situation is assessed, and there is no call-out fee.
Yes. Raw sewage contains harmful bacteria including E. coli and Salmonella, as well as viruses and parasites. Avoid direct contact with sewage, keep children and pets away from affected areas, and do not attempt cleanup without protective equipment. Professional extraction and sanitisation is strongly recommended.
Stay out of affected rooms, ventilate the area by opening windows, and turn off electricity at the consumer unit if sewage is near electrical outlets. Do not flush toilets or run taps, as this can worsen the backup. If possible, place towels at doorways to limit sewage spreading to unaffected rooms.
If the backup originates from the public sewer network rather than your private drainage, United Utilities is responsible for the repair. We can diagnose whether the issue is in your private drainage or the public network, and if it is a public sewer problem, we can provide emergency containment while you contact United Utilities.